zach chan

Vancouver Coastal Health

overview

timeline

2019.04 - present

title

Web developer

Learning Technologies | Virtual Health

skills

Ideation, wireframe sketching, user research, personas, competitive analysis, web development, UX/UI design

tools

Figma, Craft CMS, ReactJS, Git, HTML5, CSS3, JS

context

GF Strong provides workshops and personalized therapy for people diagnosed with MTBI and strokes. Many people experience MTBI in the form of concussions from recreational activities, car accidents, and work. However, GF Strong’s workshops for concussion are always booked months in advance which puts people who are in need of information and guidance on how to recover waiting unacceptable lengths of time. GF Strong’s services have a huge impact on helping patients get onto the road to recovery and being unable to offer enough services is the number one obstacle they want to overcome.

role

As a web developer in the Learning Technologies team of Vancouver Coastal Health, BC's largest health authority, I work with clinicians, leadership members, and the public to create accessible, intuitive websites and specialized applications that deliver education about medical topics. A black sheep within this government organization, the Learning Technologies team is a small agile team of creatives who specialize in user experience design and web development (like myself) as well as instructional education.

  • I deliver user-oriented design using skills including user research, creating user personas, storyboarding, A/B testing, and usability testing.
  • I create effective digital solutions using knowledge gained from conducting competitive analysis, keeping up with industry best practices, and rapidly prototyping with code and wireframes.
  • I design visual icons and graphics and other multimedia.
  • I self-manage my time across multiple projects with varying deadlines as well as manage the projects themselves, taking ownership of their success or shortcomings.
  • I communicate with clients from start to the finish of projects, working together to unearth goals, measures of success, communicating design decisions, and gaining valuable feedback to iterate on work.

extra zach!

  • Enjoys hiking and trying new sports
  • Not-so-secret Dungeons & Dragons Geek
  • A passion for drawing and animation
  • Absolutely LOVES Lego
  • Corgis melt my heart

hi!

I’m a UX designer specializing in web, mobile, and 3D environments. My background is in user research and front-end web development but I love to continuously learn and find inspiration in new technologies. I’m a visual thinker who loves collaborating and using my empathy to understand and succeed in new situations.

Telling stories, creating worlds, and pushing innovative boundaries has been my passion since I could first give form to my imagination using Lego bricks at the ripe age of 5. Just like how plastic bricks pushed me to take my first creative steps, I strive to create inspiring results in all the work I do.